The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Receive and process request for information
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Document request using appropriate recording system Completed |
Evidence:
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Confirm client identity and other party’s right to receive information Completed |
Evidence:
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Clarify client needs and establish relevant criteria in consultation with designated person to ensure client needs are met Completed |
Evidence:
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Research and identify appropriate response methods and format Completed |
Evidence:
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Forward request for information to others where appropriate Completed |
Evidence:
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Identify information sources
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Identify and research relevant sources and locations of information Completed |
Evidence:
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Obtain access to identified sources Completed |
Evidence:
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Resolve problems with accessing information promptly and efficiently Completed |
Evidence:
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Prepare to extract information
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Locate and extract information relevant to particular request Completed |
Evidence:
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Discuss and implement resolutions to problems in accessing information with designated person where appropriate Completed |
Evidence:
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Copy extracted information according to organisation’s security and confidentiality procedures Completed |
Evidence:
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Maintain integrity of content/information Completed |
Evidence:
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Ensure information meets request
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Analyse, evaluate and edit extracted information to fit client needs Completed |
Evidence:
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Combine different types of information, where appropriate, to provide response to request Completed |
Evidence:
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Compose report or correspondence
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Develop plan and synopsis for report or correspondence Completed |
Evidence:
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Write report or correspondence using clear and concise language Completed |
Evidence:
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Check spelling, punctuation and grammar, and amend where necessary Completed |
Evidence:
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Prepare to format report or correspondence
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Format report or correspondence according to organisation’s requirements, policies and procedures Completed |
Evidence:
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Check report or correspondence for accuracy and to ensure that intended meaning will be readily understood by recipient Completed |
Evidence:
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Finalise report or correspondence
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Arrange review and sign-off of report or correspondence with designated person within designated timelines Completed |
Evidence:
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7.2 Apply organisation's information-recording procedures Completed |
Evidence:
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Forward report or correspondence to client Completed |
Evidence:
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